Singapore Service
Having gotten used to the level of service here in the United States, dealing with Singapore businesses took my sister a little getting used to.
We ordered a cake from Prima Deli as a small surprise for Mum on Mothers’ Day. They called my home in Singapore, asked for Mum, and then asked if anyone ordered “food” in an attempt to confirm the shipping address. So much for the surprise.
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Oh dear. Maybe you should have enlisted your other sister for help? ;)
haha.. a similar incident occurred when i was at Ritz Carlton Milennia, so i'm not surprised... but it's quite frustrating, yeah?