After a long day on Design Strategy, I thought I’d highlight some of the more glaring usability flaws right here in the hotel.
The elevator at the lobby has 2 arrows pointing downwards. There’s no arrow pointing upwards. Instead, the words “This car up” lights up when the elevator is heading up. Why arrow for down and words for up?
The 2 elevators have different button layouts (elevator 1 and elevator 2). It’s crazy to have to look for your floor everytime, rather than remembering which position it’s in.
Then there’s the control for the shower. Hot’s cold, cold’s hot, warm is off and off is warm.
geez, what kind of dodgy hotel did you land yourself in?
Hey… I checked out the hotel website. Looks quite nice.
Of course, looks can be deceiving.